Capitalix

Capitalix

Capitalix offers traders individual solutions and personalized support. Naturally, it promises clients numerous advantages: hundreds of trading assets, unique analytical tools, and a modern trading platform. Everything would be simply wonderful if the project was real, but not created by scammers. The sole goal of scammers is to collect and misappropriate traders’ money. To reduce the number of victims, we offer a detailed review of this platform.

Overview of Capitalix

To conduct a quality analysis of a broker, it’s necessary, first of all, to study its official website. It’s from there that the first impression of any company depends.

Broker History

We really wanted to see the history of Capitalix, learn more about the company’s creation, its achievements, and plans for the future. This would allow us to assess not only the experience but also the prospects of the platform, to understand whether it is worth trusting.

However, we were unable to do this. The creators of Capitalix decided not to publish information about the project’s past. At the same time, it’s difficult for us to suspect them of modesty — the advantages of trading here are literally mentioned on every page. From our point of view, the conclusion is quite simple — there’s simply nothing to talk about. We will, of course, get this information from other sources a little later.

Capitalix.com Website

We liked how developers approached the creation of this website. They did it quite nicely:

• The color combinations are well-chosen.
• The layout of the pages also turned out to be quite successful, and they load quickly thanks to optimization.

Overall, the Capitalix official website looks nice and rightfully attracts the attention of visitors.

It’s all the more annoying to see an obvious failure of the developers with the content on the website. After studying it, the impression is formed that content managers simply have no knowledge of how the broker works and what traders want to see. For example:

• Specific information about the company is completely absent.
• Only passing mention is made of the available asset groups on the Capitalix website. There are no descriptions of them or specifications of contracts here.
• The difference between accounts is practically nonexistent. The meaning of such differentiation is not clear.

As a result, it turned out, as usual for scammers. The official website only pretends to represent the broker’s presence on the Internet. It’s unable to attract customers.

Registration Process and Personal Account

The registration process at Capitalix is extremely simplified. A potential client only needs to fill in:

• First and last name.
• Email address and phone number.
• Password.

Additionally, traders must check the box to confirm that they have read and agree to the text of the Terms & Conditions, Risk Disclosure Policy, Privacy Policy, and Order Execution Policy.

Some time ago, the procedure was even simpler. Registration could be done with a Google account. However, now it is not possible, as the broker has stopped providing services in most European and Asian countries.

During registration, no residential address or date of birth is requested, and an user does not undergo any questionnaire. The company’s specialists do not verify the contact details entered. All this does not resemble a platform that has a solid license. However, it seems that Capitalix is not particularly concerned about this.

Immediately after submitting the filled form, users enters their workspace, where the functions of the trading platform and personal account are combined.

Here are some of them:

• Viewing the account status and performing non-trading operations with it (deposits and submitting withdrawal requests).
• Editing profile data, including sending document copies, and changing security settings.
• Communication with a personal manager.
• Receiving materials on the current market situation.
• Monitoring the market situation and switching to the web version of the trading terminal.

Special attention deserves the selection of color combinations for the client’s workspace. It’s almost impossible to see and understand anything here, even for a user without vision problems, let alone visually impaired traders. However, it seems that the creators of Capitalix are not particularly concerned about this.

Moreover, we are confident that the company will benefit from this issue. After all, traders’ mistakes resulting in capital losses translate into direct profits for the platform. Otherwise, why not provide corresponding settings for the personal account and terminal?

Trading Platform

The trading platform of Capitalix looks like a third-rate creation, especially when compared to industry-leading terminals. Of course, it’s convenient to see a full list of assets on the dashboard and execute trades in a couple of clicks. However, most traders would also like to see a price chart.

However, Capitalix decided to implement everything a bit differently. Clients can view the price chart, but only in a separate window. Moreover, trading levels (entry price, Stop Loss, Take Profit) are not displayed on it, and the set of analysis tools can hardly be called robust.

Indeed, calling a dozen indicators and 7 graphical objects a powerful toolkit would be an exaggeration. It’s also worth noting that the chart configuration is not saved, so it needs to be manually restored after starting a new session.

In short, we have a strong impression that the creators of Capitalix have done everything to complicate trading. We have no doubt that this was done consciously. As a dealing desk in the Forex and CFD markets, the company is interested in its clients incurring losses. This is precisely the task that such an implementation of the terminal and personal client workspace solves.

The official website contains links to download a mobile version of the trading platform. However, these links are unavailable in most jurisdictions (the user now receives a message about this from the store). We were unable to find the right VPN to view their implementation. However, the overall assessment and review texts indicate that clients of Capitalix are not thrilled with this software either.

The only thing the broker has done well is provide a demo (virtual) version of its trading platform. As a result, the client can try it out and decide whether to collaborate with this company. However, based on our observations, both quotes and order execution in the virtual terminal differ significantly from reality. Therefore, it won’t be easy for inexperienced traders to make the right decision.

Contacts

The Capitalix contact page looks very solid. It includes:

• Feedback form.
• Support email address support@capitalix.com.
• Phone numbers for the head office in Seychelles +2484632032 and support services in various countries, for example: +97142491118 (AE), +541139857766 (AR), etc.

Regarding the latter, we have no doubt that they are virtual, but the concern for traders communication expenses is commendable.

An online chat icon can be found on all pages. The only thing the broker does not publish are links to social media accounts. It’s hard to understand why the creators of Capitalix have abandoned groups and channels (except for Telegram). It seems that the company does not need to attract clients through social media.

On Telegram, Capitalix only has a chatbot, which is not available in most countries. It serves only one purpose — communication with support. There is no information about the company’s news or market events in it.

Analysis of Services Offered by Capitalix

Among the main concerns of traders when getting acquainted with a broker are transparency and security of non-trading operations and trading conditions. Let’s see what Capitalix offers its clients.

Funding and Withdrawal

Information about payment methods and characteristics of financial transactions is published directly on the official website of Capitalix. It’s stated that clients can transfer and receive funds through:

• Bank transfers (SEPA and SWIFT systems available).
• Transfers via VISA/MasterCard debit or credit cards.

However, on the personal account, things are not exactly the same. In addition to the declared payment methods, two electronic payment systems are added: TigerPay and CPay. Nevertheless, the operation algorithm is always the same. A user needs to fill in the details of the outgoing payment, providing detailed information (down to the address and date of birth). However, a user does not see the recipient’s details because the payment is made to a private individual.

There is another interesting observation. The official website states that all operations are carried out without a commission from the company. However, a commission, and not a small one (for card transactions 3% + $0.25, this can be found in the Terms & Conditions), is charged by the payment operator and, of course, the payment system.

However, the payment operator is a company registered in Cyprus, 4Squares CY LTD., which is owned by the same individuals as the broker itself. So, “free” transfers are nothing more than mere fiction, and the owners use all means to profit from traders.

Capitalix Trading Conditions

Capitalix stands out from hundreds of scammers by publishing at least some of the trading conditions. For example, on the page with types of accounts, it provides the maximum leverage size. It’s the same for all types of accounts and is as follows:

• 1:200 for currency pairs.
• 1:50 for trading indices, metals, and commodities.
• 1:10 for stocks and ETFs.
• 1:5 for cryptocurrencies.

However, Silver, Gold, and Platinum accounts differ in spread sizes. For example, for the EURUSD pair, it’s 2.5 pips for the first, 1.3 pips for the second, and 0.7 pips for the third.

To find out anything else about the trading conditions for each type of account, the user can only do so when making transactions. The only thing we managed to find in the FAQ is the minimum deposit amount of 250 EUR/USD. Capitalix continues its policy of making trading as complicated as possible for its clients.

Is Capitalix Trustworthy and Reliable

We have formed a vague impression of the broker. Perhaps clarifying its status will help verify the official data about Capitalix.

Assessing Legitimacy

In the footer, managers provide registration data in the Seychelles and information about the license issued by the local regulator FSA Seychelles. Checking the registries shows that the firm has indeed been registered and holds a license from the FSA.

Additionally, the managing company of Capitalix, 4Squares SY Limited, provides a copy of the certificate issued by the regulator, which is valid until May 9, 2024. However, the Security Dealer License is a document that grants the right to operate in the country. For international operations, the broker needs to obtain CSL (Companies with a Special License) status, which it does not have. This is precisely why the firm has opted out of operating in most jurisdictions and conducts its activities where the legislation is more lenient.

Established Track Record

The only detail left in the portrait of the Capitalix is to determine how long it has been operating online. To do this, we will use the whois service, where we can find a domain registration date.

We see that Capitalix uses a domain registered in October 2010. However, it’s clear that it has been operating for significantly less time. Analysis of web archive snapshots shows that the broker started accepting clients in 2020. For a company operating at the level we described in our review, this is an extremely limited experience.

Implications for Traders

We cannot definitively say that Capitalix is a fraudulent project. However, we do not recommend traders to attempt to open an account and trade here. This is due to the offshore jurisdiction of the company, the license from a less authoritative regulator, and a significant number of other drawbacks, especially in the platform’s operation.

Strengths and Weaknesses